FAQS

Returns / Exchanges

Can I return/exchange items purchased?


Due to the handmade nature of our products, we do not accept refunds or exchanges unless it is a result of our error (ie: if you received an incorrect or defective item, etc.) For further detail, please see our shipping/returns section please.





Care

How do I care and store my makeup?


We advise to store products somewhere safe that is room tempurature. Keep products away from the heat. Any exposure to heat and sunlight can dry out the products and separate the the natural oils that are contained in the prosucts.





Shipping / Delivery

When is my order shipped?


Orders are always shipped the day after an order is placed. We use USPS First Class mail as our standard delivery method and only ship to the USA. This method usually takes 1-3 days for delivery. For further deatails, please see our shipping/returns section.